Terms and Conditions

These terms apply when you use a transport request form powered by SilverAxle, a product of Anchor & Spear. The transport business you contact provides the transport service and sets its own quote, pricing and service terms; SilverAxle provides the software that carries your request to that business. Submitting a request form is not a booking, and it does not guarantee that a quote or transport will be offered.

Please provide accurate information. You are responsible for the details you submit, including your contact information. Do not submit information you are not entitled to share, or use the form in a way that disrupts the service.

What it is. If you check the text-message box on a request form, the transport business you chose may send you operational text messages about your vehicle transport: currently, a courtesy message when a driver is assigned or reassigned to your transport, naming the driver and giving the driver's phone number. The messages are not marketing or promotional.

Consent is voluntary. You are never required to agree to text messages to request a quote or to purchase transport. Checking the box is your own choice, and it applies only to the business whose form you used.

Frequency and rates. Message frequency varies based on transport activity. Message and data rates may apply, as set by your mobile carrier and plan.

STOP and HELP. Reply STOP to opt out at any time; you will stop receiving messages from that business. Reply HELP for help (it does not change your choice) and START to opt in again. You can also contact the transport business directly.

Availability. Message delivery depends on your carrier and network and is not guaranteed. Carriers are not liable for delayed or undelivered messages.

Your phone number. You are responsible for providing an accurate mobile number that you are authorized to use, and for telling the transport business if your number changes or is no longer yours.

How mobile information and consent records are handled is described in our Privacy Policy.

We may update these terms; the date above shows the latest version. Questions can be directed to Anchor & Spear at support@anchorandspear.com or through anchorandspear.com. See also our Privacy Policy.